Search Results : Elite Electronics, Big Brands, Low Prices, Great Service

The customer service I received was amazing it was fast easy and helpful although they could improve on shipping to remote areas like tell you if your area is in the low shipping cost zones or not

Alex

Customer service

My first experiance with these guys has been horrible. Paid express shipping and still havent received my parcel. Its not elites fault its theyre couriers fault. Star track is the courier expected to deliver but theyre hopeless , useless and just completely ignorant towards me. Id love to continue purchasing from here but after this experiance i wont be spending my well earnt money on disappointment

Wayne

Not happy

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

I've ordered car audio equipment on two separate occasions recently and found the prices to be the cheapest on the net.Delivery was very quick,received by registered post in Melbourne less than 48 hours after ordering on both occasions.Will definitely be my first port of call for more car audio equipment.

Steven Kinsley

Great company

I found there was a good variety of items Ninja foodi was at a competitive price and postage was very reasonable Packing of item was done well Delivery was very close to expected date

Margaret

Excellent fast service even in this trying COVID time .communica

The acoustic products are well-performing and aesthetically pleasing and delivered in a timely manner. I had an issue with one of my packages and the customer service team promptly resolved the issue via email. I'm looking forward to ordering more acoustic products from Elite Electronics in the future.

Jayden

Great service and quality product

Search results for “Infinity 2-Way”

Infinity Alpha 650C 6-1/2" 6.5" 2-Way 45W RMS Component Car Speakers

Infinity Alpha 4020 4'' 100mm 175W Peak 2-Way Car Coaxial Speakers

Infinity REF-6532IX 6.5" 60W RMS 2-Way Car Coaxial Speakers 6-1/2"

Currently Browsing

Special Deals

BOOX eReader Note Air6 C Colour - 10.3" ePaper Notebook

Alex

Wayne

Paul

Steven Kinsley

Margaret

Jayden

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

Search results for “Infinity 2-Way”

Infinity Alpha 650C 6-1/2" 6.5" 2-Way 45W RMS Component Car Speakers

Infinity Alpha 4020 4'' 100mm 175W Peak 2-Way Car Coaxial Speakers

Infinity REF-6532IX 6.5" 60W RMS 2-Way Car Coaxial Speakers 6-1/2"

Currently Browsing

Special Deals

BOOX eReader Note Air6 C Colour - 10.3" ePaper Notebook

Alex

Wayne

Paul

Steven Kinsley

Margaret

Jayden

My Cart