Sports, Hobbies & Toys Musical Instruments 3rd Avenue Axus

shaver arrived today in A1 condition! very promt delivery. thank you, Gary Bortkevitch.

Gary Bortkevitch

Philips shaver

Fantastic prices, cheapest by far for all the gear I want. Fantastic service, items sent nice and promptly. :)

Nathan

Keep up the great work

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

Fast delivery, competitive pricing.Excellent transaction.

Ian Brown

Aerpro Loom

Ordered 2 Aerpro looms on Melbourne Cup day (public holiday).Product arrived well packaged 2 days later. Products as described and about 30% cheaper than spare parts shops. Highly recommended.

Karl

All Good.

Having never heard of or used this company before this order, I was unsure what to expect. The team delivered! Not only was the ASWC1 the cheapest I found for sale, it was delivered extremely quickly and packaged very well. I will be a return customer, especially given the huge range of available parts and very competitive pricing. Thanks!

Mick Greenup

Very happy customer

Musical Instruments

Axus Digital AXP10 Portable Keyboard Pack

3rd Avenue Soprano Ukulele - Red

3rd Avenue Soprano Ukulele - Purple

3rd Avenue Soprano Ukulele - Natural

3rd Avenue Soprano Ukulele - Black

3rd Avenue Electric Guitar Pack - Red

3rd Avenue Electric Guitar Pack - Black

3rd Avenue 3/4 Size Classical Guitar Pack - Natural

3rd Avenue Full Size Classical Guitar Pack - Natural

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