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Customer Testimonials


Monday 23 July, 2018

Hands down the BEST place to shop.


I cannot praise Elite Electronics enough. Unbeatable prices and super fast shipping aside, they have re-defined my standards of customer service; and above all, knew exactly what they were talking about.

I have attempted to go to 3 different local stores in Cairns that specialize in car audio for very specific advice - and not one was as knowledgeable or as courteous to me while I was looking for advice before my purchase (what size and type box in sq.ft to use for the specific 4OHM 12" kicker subwoofers I had in mind, and what amp would provide sufficient 4OHM 1000RMS output for my needs.

Difference in prices aside, I am now questioning why I would ever shop locally in Cairns ever again, instead of online!

Mary, from Elite Electronics was super professional and with a dash of humour, when explaining to me which amp would do the job and why i should bridge the channels, and even provided helpful diagrams!
John — Cairns, QLD




Monday 30 April, 2018

DNA Happy


After much searching online to fine the right marine stereo for my needs, I stumbled on Elite Electronics, the best little trip I could could have made!! I’m very happy with my DNA MA4B, looks great, sounds even better than I thought it would for the money, with some serious quality thrown in. Mary in sales was so helpful with my inquiries, and very quick to email the information I needed the ( within the hour) the same day. I received my order super fast, three days Melbourne to Sydney, pretty good I’d say!! I’ll be a returning customer for sure, and highly recommend Elite 👍👍👍👍👍
Gary — Sylvania, NSW — Private Buyer




Tuesday 23 January, 2018

Great service! Very professional and supportive! I would highly


I contacted numerous suppliers by email with a set list of questions regarding the iCarsoft VOLL II diagnostic tool for my 2002 Volvo before purchase.
Some came back referring to the sales brochure, others did not reply at all.
I viewed the VOL II on the Elite Electronics website clicked “Talk on Line” and Mary quickly came on line. I gave Mary the same set of questions which she sent to iCarsoft for clarification and promptly returned the results to me by email.
I am very impressed with Mary and Elite Electronics professional culture of “Customer Support, Obtain the correct information (if not known) from the manufacturer, Communicate information clearly to me.
I purchased the VOL II Scanner being confident in the knowledge that Elite Electronics and staff will always support the products sold in a very professional manner.

I can highly recommend Elite Electronics for your needs.
Harry Liaubon — Warwick, Queensland




Thursday 14 December, 2017

Superb Service


Online chat was super helpful, as well as customer service in person. They were very prompt with organising my item to be picked up on the same day as I had placed my order. Have ordered a few things to be picked up with them before and the wait has never been more than one day.
Sarah — Melbourne, Victoria




Tuesday 24 October, 2017

Subwoofer


The Staff are very friendly and professional in helping with all questions and resolving all issue extremely efficient.Very satisfied with the over services!!
Dennis Wu — Sydney, NSW




Monday 25 September, 2017

Fusion-Link Speaker


I am very happy with my Fusion-Link portable blue tooth speaker it- and researched heaps beforehand with others like Bose and JBL etc and compared the prices for what I would get and this unit had it all. extremely happy with the sound and the quality and style ( a little old fashioned but classic?) and for having FM radio as well. I'm taking it everywhere but most of all it's for my kayak trips. The only thing that is annoying is the little screw-on cover.... should have come with a clip or better stil carabiner so that it can't get lost!
R Kennedy — Ballina, NSW — Private purchase




Friday 15 September, 2017

Fantastic Company to Deal With


Outstanding client service in providing over and above assistance. Certainly well worth dealing with this company. Many thanks to M in sales for her great assistance.
Craig — Australia




Tuesday 04 July, 2017

Thanks for prompt delivery


I received my Gator HD1080P today and is currently on charge. Thank you very much. My old gator has damaged port and could not be charged. I now have a spare battery which will come in very handy when I go on my adventure walks where I wear the camera on my cap.
Thanks again.
Gerardus Schoorl — Redbank Plains, Qld — n/a




Thursday 06 April, 2017

Amazing Warranty service


I purchased a SVS PB-13 Ultra subwoofer from Elite Electronics about 18 months ago. Unfortunately during some heavy bass lines, the amp decided to stop working. I was stressing about how I was going to move this thing for repairs (as it weighs over 70kgs and has a piano black finish). But after speaking to Mary at Elite Electronics, within 7 days I had a replacement amplifier at my front door with clear instructions on how to replace it. I don't think I have ever experienced customer service this good! A massive thank you to both Elite Electronics and SVS for their outstanding customer support and incredible product backup service!!
Dean — Wollongong, NSW




Saturday 18 March, 2017

As Always...


...easy purchase and very quick delivery. That's why I'm a repeat customer.
Sandor — Sydney, NSW






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