FAQ

Privacy Statement

When will my order be shipped?
Generally we will ship out your order on the same day if payment has cleared into our account before the cut off time of 11:00am, otherwise your parcel will be dispatched within the next business day.

What happens if my goods are delivered when I am not home?
Each parcel will be delivered to your door and you will be required to sign for it. If no one is home, a card will be left advising which post office the item can be collected from.

Do you ship internationally?
Yes. Send us an email and will we provide you will a shipping quote and expected transit time for Airmail & Express Post International Services to your country.

Do prices include GST?
All listed prices are GST inclusive. A GST tax invoice will be sent out with every order.

Do you offer discounts on bulk or combined purchases?
Our friendly sales people are always happy to work out a special deal for you. Just shoot us an email and we’ll offer you a deal you won’t be disappointed with.

Do you offer price matching?
Yes, absolutely. One of our main goals is to provide our customers with the best online price. We will beat any competitor’s advertised price provided that the seller is an Australian business.

Can I pay using my credit card without registering a Paypal account?
Yes, Paypal fast checkout allows you to pay using your credit card without having to create a PayPal account. Simply proceed to checkout with PayPal and you will be prompted with options to pay with your credit card. Please contact us for further assistance.

What are the benefits of paying with PayPal?
PayPal is the number one choice for online payments. Not only because transactions are quick and safe, but also because it offers buyers up to $20,000 protection on purchases. You can find out more here.

Can I purchase from your website without creating an account?
Yes, we offer a fast checkout option which doesn’t require any registration. This makes it easy for buyers who wish to make a quick one off purchase and choose to pay with bank deposit.


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