VAVA Special Deals Projector DVR Cameras Storage Cables Hubs Adapters Baby

Purchased a Kicker amp wiring kit. Good service. Received on time. Thank you.

Chandru Narayanan

On Time !

Easy on-line purchase with quick delivery, but most importantly the warranty service is even better. They provide fantastic communication prior to and during the warranty process and, go that extra mile for the customer in liaising with manufacturers. 2 x weeks resolve and that would have to be quicker than any reputable retail shop. I couldn't be a happier on-line shopper and bargain hunter at that!

deegav

Dash Cam

Just received my motorbike Bluetooth headsets. Best price. Great email communication. Ultra fast delivery. Purchased Sat night, dispatched Mon and delivered to me 9am the following morning. Up and running before lunch. It doesn't get any better than this. Thanks.

George R

Tip-top service

Ordered a radio antenna splitter for my Land Cruiser 200 and was pleasantly surprised when I received a personal email from Mary at Elite outlining the delivery schedule with COVID restrictions in Vic. She kept me well informed about my order and it did arrive as stated. The part works a treat and I'm very happy with the service from Elite and the outcome I wish for. Keep up the good work Phil

Phil

What a Great Company to Deal With

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

The Boss speakers I ordered were despatched very quickly, but the couriers took 11 working days to deliver from Melbourne to Perth. I have previously received packages from the UK delivered in 3 days!!

Richard Court

Boss Speakers

VAVA

Vava VA-IH006 5" HD Display Baby Monitor

VAVA Chroma 4K Triple Laser Ultra Short Throw Projector

VAVA 9-in-1 Adapter Hub 4K USB-C to HDMI Ethernet Port VA-UC016

VAVA 7-in-1 Adapter Hub USB-C 4K HDMI 100W PD Power Delivery VA-UC017

VAVA DLP 4K UHD Ultra Short Throw Laser TV Theatre Projector UST Black

VAVA DLP 4K UST Laser TV + Elite Screens Aeon CLR 2 Screen Bundle

VAVA DLP 4K UHD Ultra Short Throw Laser TV Home Theatre Projector UST

Vava 512GB Portable External SSD Pro Hard Drive 540MB/S

VAVA 8-in-1 Adapter Hub USB-C 4K HDMI 100W PD Charging Port VA-UC010

Currently Browsing

20% Daily Deal

Feiyu KiCA Mini 2 Compact Massage Gun - Black

What fits your car - Aerpro

Chandru Narayanan

deegav

George R

Phil

Paul

Richard Court

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

VAVA

Currently Browsing

20% Daily Deal

What fits your car - Aerpro

Chandru Narayanan

deegav

George R

Phil

Paul

Richard Court

My Cart