Otterbox Cases / Covers Discontinued

I ordered a part on Trademe in NZ. I had to contact Liam just about when it would arrive. He was in regular contact. It was great to see good aftersales customer service especially when buying things online which can sometimes be hit and miss. Would recommend this company. The part fitted perfect.

JPC

Hilux stereo surround

My first experiance with these guys has been horrible. Paid express shipping and still havent received my parcel. Its not elites fault its theyre couriers fault. Star track is the courier expected to deliver but theyre hopeless , useless and just completely ignorant towards me. Id love to continue purchasing from here but after this experiance i wont be spending my well earnt money on disappointment

Wayne

Not happy

I was really impressed with the store and their speedy delivery. Initially unsure about their bona fides i made some enquiries and was satisfied that the store was genuine. Having professional and prompt answers to my questions gave me some confidence that my pricey purchase would be honoured. My expectations were then exceeded when the delivery came the very next day. Would heartily recommend purchasing from them based on my experience

Mark S

really impressed

Swift delivery and timely reply. Quick summary: Ordered on Monday night, dispatch confirmation Tuesday afternoon. Tracked to courier warehouse by Wednesday night. Delivered to my door by Thursday at 1pm. Detailed summary: Ordered a foldable treadmill for around $720 on Monday night and paid via PayPal. Received the automated email instantly. Their website states they dispatch orders after 11am each day and I hadn't received a 'real' email regarding my order by 2pm, so I enquired about its status. Coincidentally, the dispatch email arrived a moment after I sent my email, meaning they only send those out upon dispatch, which makes sense. As I live near their warehouse, I was curious to see whether they would use a local delivery service, but my order was treated like any other and on this occasion was picked up by Hunter Express just before 5pm on Tuesday afternoon. I received a follow-up email to my enquiry the following day, so about a 24hr response time. Hunter Express only updated my tracking once they had scanned the item into their Melbourne facility in Dandenong on Wednesday evening. They provided an approximate delivery period by Friday at the latest. The following morning on Thursday, I checked the tracking number and it mentioned that my item was on board for delivery by around 12.07pm. I figured the time wouldn't be 100% accurate, but it was nice to have a ballpark idea of when to expect it. The driver arrived just before 1pm and carried the heavy item over his shoulder directly through my front door and was quite friendly about it. I just had to confirm my name upon arrival. I opened the box up immediately, so I could make sure the treadmill worked properly. There were no issues and it worked perfectly. So to sum up, Elite Electronics probably won't make an exception to your order even if you live only 10mins away from their warehouse. So perhaps go for the pick up option if you're keen to get it faster. Their email response time may take a day, but I didn't have an urgent enquiry, so not sure if they would respond faster for those queries. Even though Hunter Express has a poor reputation online, the couple of times I've had them deliver to me, I've had no problems and they got to me quickly. Happy with my experience all up and can recommend Elite Electronics.

A reviewer

Swift delivery and timely

I buy many things online but for service and price and postage these guys are the BEST.

Anthony

Great service

Great product and very quick delivery. A pleasure to do business with.

Brendan McDonnell

very quick delivery

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