Marine & Watersports Audio | Fusion, Boss Audio, Hertz & DS18

The online store was extremely easy to navigate! One of the best I've used. The range of products is exactly what I like to see. Everything I would buy all in one place! I am extremely happy with the product I bought!

James B

Amazing support via email, easy to use website!

Great Unit, works a treat. Super Price, Fast Delivery, Highly recommended :)

Peter Gordon

Alpine CDA-117E

I bought my Garmin INstinct 2X from the website which I just received this morning. I ordered the watch on Friday., keeping in mind that Monday was also a public holiday. The product was sold AUD40 cheaper on this website compared to other websites, even the official Garmin site. The online chat was very responsive and informative. He/She answered and entertained my questions without fail, which I appreciate very much. I had doubts in the first place but completely changed my mind!

Aiman Fairuz

Bought Cheaper and Received Quick

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

Great Products, Excellent Customer Service, highly recommend Elite

Debi F

Excellent Customer Service

Bought an Alpine Type R sub from the website and received excellent advice from Derrick who replied to any email questions I had in regards to purchasing the right product for my system. Highly recommend these guys! Thanks for your help!

Nat

excellent service

Marine, Watersports

Marine, Watersports

Fusion 010-02005-20 Active Marine Outdoor Speaker

OBDSTAR iScan Marine Diagnostic Code Scanner For Honda Boat, Jet Ski

OBDSTAR iScan Marine Diagnostic Code Scanner For Kawasaki Boat Jet Ski

Fusion MS-ERX400 Apollo Marine Wired Remote Control 010-02244-00

Fusion 010-12829-00 Retrofit Kit with Dust Cover

Fusion 010-12745-01 Marine Stereo Dust Cover

Boss Audio MGV520B Mechless Bluetooth Marine Media Player 60W x4

Boss Audio B6RGB 6.5" 2-Way 500W Amplified Bluetooth Marine Speakers

Boss Audio MPWT60RGB 6.5" 2-Way 600W Marine WakeTower Speakers (Pair)

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