Marine & Watersports Audio | Fusion, Boss Audio, Hertz & DS18

Super useful staff, were able to provide me with hard to find stock and then able to help me when I had issues that were not their fault. I will be suggesting them to my friend and family.

Nat

Great company to deal with

Received promptly, will buy from again. Thanks

shane

Amp wiring kit

I bought my Garmin INstinct 2X from the website which I just received this morning. I ordered the watch on Friday., keeping in mind that Monday was also a public holiday. The product was sold AUD40 cheaper on this website compared to other websites, even the official Garmin site. The online chat was very responsive and informative. He/She answered and entertained my questions without fail, which I appreciate very much. I had doubts in the first place but completely changed my mind!

Aiman Fairuz

Bought Cheaper and Received Quick

Item bought was fantastic. Contact with company was excellent with questions and delivery details. Speedy delivery and item was packaged really well and arrived in excellent condition. Ordering went smoothly and staff friendly and helpful. Would recommend this company to order through. Would order something again when needed.

Linda

Extremely Happy Customer

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

Hassle free with prompt delivery. Would recommend

Gary McAlister

Phillips Shaver

Marine, Watersports

Marine, Watersports

Stinger SMRCA6 5.79m 2-Ch Marine PowerSport Waterproof RCA Cable

Boss MR508UABW Bluetooth CD USB SD Marine Receiver

Boss Audio Marine Gauge Radio w/ 6.5" Speakers & Antenna MCKGB350B.6

Fusion EL Series 6.5" 80W Sports Grey Marine Speakers (Pair)

Boss Audio MPWT50RGB 5.25" RGB ATV UTV Marine Waketower Speakers Pair

Clarion XC2110 400W Micro Mini Mono Class-D Marine Boat Car Amplifier

Fusion MS-RA770 Apollo Marine Entertainment System WiFi 010-01905-00

Uniden UM355VHF VHF Marine Radio Rugged Splashproof Housing

Fusion SG-DA12250 2250W Monoblock Marine Amplifier

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