In-Car Audio Visual Headunit Speaker Amplifier AV Receivers Accessories Subwoofer

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

Thanks for the prompt delivery - item received and all good

Craig Eyles

Parrot Bluetooth MKI9200

Products I ordered were very reasonably priced, of good quality and promptly despatched, with a notification to track them. I would have no hesitation in using Elite Electronics again in the future.

Graeme Beynon

Prompt Service

Prompt efficient service.

Doug Mason

Prompt efficient service

I am very happy with my Fusion-Link portable blue tooth speaker it- and researched heaps beforehand with others like Bose and JBL etc and compared the prices for what I would get and this unit had it all. extremely happy with the sound and the quality and style ( a little old fashioned but classic?) and for having FM radio as well. I'm taking it everywhere but most of all it's for my kayak trips. The only thing that is annoying is the little screw-on cover.... should have come with a clip or better stil carabiner so that it can't get lost!

R Kennedy

Fusion-Link Speaker

Assisted me with an international order & gave great customer contact & support. An easy purchase & a happy customer, will use you again in the future. M.J, from the UK.

Mark Jeffery

First Class Service :)

In-Car Audio Visual

In-Car Audio Visual

DS18 PRO-TW 2.3" High Compression Super Bullet Tweeter 100W RMS (Each)

DS18 PRO-ZT6 6.5” Coaxial Mid-Range Loudspeaker (Each)

Black Diamond DIA-XT6 6.5" Mid-Range 4-Ohm Speaker (Single)

JBL GTO-609C 6.5" 2-Way 270W Component Car Speaker System

DNA AK84 8-Gauge 4-Channel 600W Amplifier Wiring Kit

DNA AK84 8-Gauge 4-Channel 600W Amplifier Wiring Kit

Aerpro APS690SG 6x9" Surface Mount Speaker Spacer

Stinger 16 AWG HMP Series Speaker Cable SHW516G

Stinger 16 AWG HMP Series Speaker Cable SHW516G

Currently Browsing

What fits your car - Aerpro

Paul

Craig Eyles

Graeme Beynon

Doug Mason

R Kennedy

Mark Jeffery

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

In-Car Audio Visual

In-Car Audio Visual

Currently Browsing

What fits your car - Aerpro

Paul

Craig Eyles

Graeme Beynon

Doug Mason

R Kennedy

Mark Jeffery

My Cart