In-Car Audio Visual Headunit Speaker Amplifier AV Receivers Accessories Subwoofer

Bought a car stereo and item was delivered a lot faster than I imagined and in perfect condition. Will purchase from here again. Item I bought was $50 cheaper than exact same items being sold on ebay.

Chris

feedback

Very quick service. Once verified, package arrived in a couple of days. The sena SMH10R twin set. Wow! I have a shark helmet and it appears to be tailor made for it.It fit straight in. My helmet has quite a bit of wind noise and I was absolutely amazed by how crystal clear they were. The stereo music is better than my expensive earphones and the vox helmet to helmet chat means now my girlfriend loves to come on long rides. One of the best investments for my motorcycle yet. Thanks guys.

simon thomas

brilliant

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

All too easy. I knew what i wanted. I ordered and paid. It turned up the following day. Thats how all online shopping should be. Thanks Elite.

Brett Clews

Service Plus

More great service I will be back

Anthony Collins

Speakers

The online store was very easy to navigate, good range of products, and buying the product was facilitated with a speedy answer to my query regarding how it was to be delivered. Typically shady stores never answer back so this gave me some confidence. Was unsure initially how reliable the store was as I've never bought from there and especially for the pricey item that I ended up buying, but my anxiety was mitigated by the prompt, professional response, and the professional store layout and features. My expectations were exceeded by prompt next day delivery of item as per my delivery instructions. Great experience and recommended

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