Home Audio Visual Speakers Subwoofer Receiver Amplifier All In One

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

Hello, I would like to thank Elite Electronics for the excellent service in regards to my purchase. The item arrived 2 days after placing my order. I am sure my husband will love his new Parrot MKI9200 car kit. I definitely will be placing more orders in the future. Thanks Kathy

KATHY HYDE

delivey

very happy with the service of elite electronics. posted my item very quickly. all in all very happy with my perches. thanks elite electronics!! will buy from you guys again.

Shane Ellis

ida-x305s

Faster than expected delivery. Excellent service.

A Google reviewer

Faster than expected delivery. Excellent service.

Second time I've purchased something from Elite Electronics and once again I'm impressed. Fast postage and excellent service as usual. Great prices, excellent products and super fast postage.

Daniel

Excellent as usual

Great description of item, fantastic customer service, and very quick shipment. Thank you very much Claus

Claus Knudsen

Pioneer

Home Audio Visual

Home Audio Visual

RBR BM630 UHF USB Rechargeable Handheld Wireless Microphone Karaoke

Accento Dynamica ADS8-100BT 8" Kelvar In-Ceiling Bluetooth Speakers

Accento Dynamica ADS65-60BT 6.5" Kelvar In-Ceiling Bluetooth Speakers

Prolink 75kg Heavy Duty Dual Arm Full Motion TV Wall Mount BKT1262

Prolink 80Kg Tiltable Curved or Flat TV Wall Mount Bracket BKT1034

mBeat USB Turntable & Cassette to Digital Vinyl Recorder Speaker

Dayton Audio DAC01 USB Audiophile DAC 24-bit/96 kHz RCA Output

Dayton Audio APA150 150W Mono or 75W Stereo Class A/B Amplifier

Laser CB-HDMI5-V1.4 Gold 1080p HDMI v1.4 5m Cable

Currently Browsing

20% Daily Deal

JVC KD-T752BT CD Receiver w/ Bluetooth USB

What fits your car - Aerpro

Paul

KATHY HYDE

Shane Ellis

A Google reviewer

Daniel

Claus Knudsen

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

Home Audio Visual

Home Audio Visual

Currently Browsing

20% Daily Deal

What fits your car - Aerpro

Paul

KATHY HYDE

Shane Ellis

A Google reviewer

Daniel

Claus Knudsen

My Cart