Health Products Fitness Activity Tracker Pedometers Weight Management Others Massagers

My son-in-law put in the order on Friday evening. Goods arrived in the mail Tuesday 31st. Thank you. Perhaps I'll try it myself next time I want something. Peter

Mr. P. C. Hosier

Thanks

I received my Gator HD1080P today and is currently on charge. Thank you very much. My old gator has damaged port and could not be charged. I now have a spare battery which will come in very handy when I go on my adventure walks where I wear the camera on my cap. Thanks again.

Gerardus Schoorl

Thanks for prompt delivery

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

One item was faulty. Refunded. All good. Great communication. They even answered my query during Xmas holidays. Will shop there again.

Milo

All good

I had a problem with my Sonicare toothbrush and after making complain about it, it was easily exchanged for a new one. Excellent customer service!

John

Easy complain

Fast and efficient service

Amy W

Fast and efficient service

Fitness

Fitness

Garmin Elastic Strap for Heart Rate Monitor Small 010-10714-01

Tanita RD-953 Wireless Innerscan Black Body Composition Monitor

Yunmai Yoga Mat Pro Durable Lightweight & Odorless Extra Wide Grey

HALO Bluetooth Smart Body Scale

HALO App Kitchen Scale

HALO Bluetooth Smart Display Body Scale

HALO Advanced Full Body Composition Scale

HALO Neck Stretch Pillow

HALO Lumbar Massage Stretcher

Currently Browsing

What fits your car - Aerpro

Mr. P. C. Hosier

Gerardus Schoorl

Paul

Milo

John

Amy W

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

Fitness

Fitness

Currently Browsing

What fits your car - Aerpro

Mr. P. C. Hosier

Gerardus Schoorl

Paul

Milo

John

Amy W

My Cart