Elite Screens Projector Screens Fixed Motorized Manual Portable Whiteboard & Window Accessories

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

A very good company to deal with and extremely happy with the service they have provided in terms of price speedy postage and top quality product. I would recomend your company to all my family and friends. From a very happy customer A+++

Anthony Barber

F5 Interphone

Parcel was despatched 14th March. This is 23 rd march. Tracking advised the parcel was misdirected to Capricorn Coast (Rockhampton area) Parcel should be in Macaky now. Hopefully will receive parcel soon.

Doreen peadon

Misdirected

Fast and efficient service

Amy W

Fast and efficient service

I was looking for some Bass Shakers to add to my sim racing chair and found these guys. I started an online chat with Liam who was very helpful with his advice. I ended up buying 2 Dayton Audio BST-1 Pro Tactile Bass Shaker 50W and a Accento Dynamica ADA120 120W Stereo 2-Channel Class-D Amplifier to run them. All parts were in stock and I loved the fact that they shipped the same day, that's my pet peeve with other shops. Parts came quickly and the shakers were beafier than i expected, which was good. Amp was nice and compact so i could mount under my chair easily. Had some teathing issues but Liam was completely available with good advice to help out. Highly recomend these guys.

Anthony G

Top Service

I purchased 2 x SPH10 SENA headsets. Needed them quickly but wanted a fair price. Got both and am very impressed with their customer service. They kept me informed throughout on progress of the order. Although standard postage was offered free I paid extra for express postage but they registered the delivery. I’d definitely use this company again.

YoH

Needed it quickly and got it the next day

Elite Screens

Elite Screens T113UWS1 113" Tripod Portable Screen

Elite Screens T84UWV1 84" Tripod Portable Screen

Elite Screens R138WH1-WIDE 138" Ultrawide Fixed Projector Screen

Elite Screens R125WH1-WIDE 125" Ultrawide Fixed Projector Screen

Elite Screens R115WH1-WIDE 115" Ultrawide Fixed Projector Screen

Elite Screens R103WH1-WIDE 103" Ultrawide Fixed Projector Screen

Elite Screens R96WH1-WIDE 96" Ultrawide Fixed Projector Screen

Elite Screens R85WH1-WIDE 85" Ultrawide Fixed Projector Screen

Elite Screens PMT120HT2-E4 120" PowerMax Tension Electric

Currently Browsing

20% Daily Deal

Elite Screens Yard Master 2 WraithVeil Dual 135" 16:9 Projector Screen

What fits your car - Aerpro

Paul

Anthony Barber

Doreen peadon

Amy W

Anthony G

YoH

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

Elite Screens

Currently Browsing

20% Daily Deal

What fits your car - Aerpro

Paul

Anthony Barber

Doreen peadon

Amy W

Anthony G

YoH

My Cart