Computer & IT Office Business Headsets Telephone Conference Furniture

Hi, just purchased a wiring adapter harness, the price was very competitive and delivery times were as promised.

Jon Becker-Armstrong

Good service and pricing

O for awesome.haha. Great service, fast and reliable delivery. good on prices, what more could you want! definately be back to shop for more. cheers.

Felick

Rockford Fosgate 2x12"subs

Over a year ago we have ordered floor scale. Delivered promptly. Year later the scale have developed a fault. We have contacted Elite Electronics as the scale were within warranty period. Elite Electronics responded promptly, asked for details and contacted the manufacturer on our behalf. We were requested to provide video evidence of the fault (which is not hard to produce these days with any mobile phone). However we went for Christmas break and reverted back with evidence only month later. Even though Elite Electronics staff was patient and organized a replacement scale to be despatched direct to us. In all: great after-sales service! We are inclined to shop with Elite Electronics in the future.

Vladimir

Great cusomer service!

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

I contacted numerous suppliers by email with a set list of questions regarding the iCarsoft VOLL II diagnostic tool for my 2002 Volvo before purchase. Some came back referring to the sales brochure, others did not reply at all. I viewed the VOL II on the Elite Electronics website clicked “Talk on Line” and Mary quickly came on line. I gave Mary the same set of questions which she sent to iCarsoft for clarification and promptly returned the results to me by email. I am very impressed with Mary and Elite Electronics professional culture of “Customer Support, Obtain the correct information (if not known) from the manufacturer, Communicate information clearly to me. I purchased the VOL II Scanner being confident in the knowledge that Elite Electronics and staff will always support the products sold in a very professional manner. I can highly recommend Elite Electronics for your needs.

Harry Liaubon

Great service! Very professional and supportive! I would highly

Item was delivered within 24 hours of purchase, BRILLIANT. Thank you for a very easy transaction and great service.

Tony

Excellent Service

Office, Business

Office, Business

Shokz OpenComm 2 UC Stereo Bone Conduction Bluetooth Headset

Shokz OpenMeet UC Wireless Bone Conduction Headset with USB-A

1st Player Electric Standing Computer Desk 140cm x 60cm

ErgoDesk Automatic Standing Desk 1500mm (White) + Cable Management

V-Fold Treadmill w/ ErgoDesk Auto White Standing Desk 1500mm

WalkingPad M2 Treadmill w/ ErgoDesk Auto White Standing Desk 1500mm

eMeet M2 OfficeCore Bluetooth Noise Cancelling Speakerphone - Black

eMeet M3 OfficeCore Bluetooth Zoom Certified Speakerphone

eMeet G1 All-in-One 1080P 360 View Conference Capsule

Currently Browsing

20% Daily Deal

Subaru Forester Impreza WRX Steering Harness Aerpro CHSU3A

What fits your car - Aerpro

Jon Becker-Armstrong

Felick

Vladimir

Paul

Harry Liaubon

Tony

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

Office, Business

Office, Business

Currently Browsing

20% Daily Deal

What fits your car - Aerpro

Jon Becker-Armstrong

Felick

Vladimir

Paul

Harry Liaubon

Tony

My Cart