Car Accessories Facia Kit Custom Universal Mounting Bracket Pocket/Holder

After sending an email to check the compatibility, I made my purchase before 11am and express post was received a day later. Very happy as the installation of my new stereo was a breeze. Thank you!

Adam

Great service, Awesome speed.

I purchased and paid for an item from this company last night. Later, I had second thoughts about the applicability of my purchase to my particular needs. I sent an email to them and instantly they put my purchase on hold until I had time to think. After courteous and helpful exchanges with them I came up with an alternative which they sadly couldn't supply. That was today. Eventually, they agreed to refund my purchase minus reasonable charges. The money is back in my account tonight. In a world of fly-by-night sellers it was so refreshing to come across a company with real integrity. Thank you.

Ian Miller

Unusual testimonial but worth acknowledgement

I have to say, the prices are good here at Elite Electronics. On top of that, their CSR was quick in answering a concern, via email, and the problem was sorted and then ½hr later, i got another email with Delivery instructions. Im very happy with this company and will be very happy to shop with them again. Order before 11am and its sent that day and sure enough :) Companies like this are hard to find !!!!!

Brent Robertson

AAA+++

The service provided by Elite was fantastic. It was quick and simple to buy online, the communication (via email) from the moment I purchased was fabulous, it was easy to track intransitive and the parcel arrived in around 43 hours (Melbourne suburbs)

Brendan

Feedback

My son-in-law put in the order on Friday evening. Goods arrived in the mail Tuesday 31st. Thank you. Perhaps I'll try it myself next time I want something. Peter

Mr. P. C. Hosier

Thanks

Swift delivery and timely reply. Quick summary: Ordered on Monday night, dispatch confirmation Tuesday afternoon. Tracked to courier warehouse by Wednesday night. Delivered to my door by Thursday at 1pm. Detailed summary: Ordered a foldable treadmill for around $720 on Monday night and paid via PayPal. Received the automated email instantly. Their website states they dispatch orders after 11am each day and I hadn't received a 'real' email regarding my order by 2pm, so I enquired about its status. Coincidentally, the dispatch email arrived a moment after I sent my email, meaning they only send those out upon dispatch, which makes sense. As I live near their warehouse, I was curious to see whether they would use a local delivery service, but my order was treated like any other and on this occasion was picked up by Hunter Express just before 5pm on Tuesday afternoon. I received a follow-up email to my enquiry the following day, so about a 24hr response time. Hunter Express only updated my tracking once they had scanned the item into their Melbourne facility in Dandenong on Wednesday evening. They provided an approximate delivery period by Friday at the latest. The following morning on Thursday, I checked the tracking number and it mentioned that my item was on board for delivery by around 12.07pm. I figured the time wouldn't be 100% accurate, but it was nice to have a ballpark idea of when to expect it. The driver arrived just before 1pm and carried the heavy item over his shoulder directly through my front door and was quite friendly about it. I just had to confirm my name upon arrival. I opened the box up immediately, so I could make sure the treadmill worked properly. There were no issues and it worked perfectly. So to sum up, Elite Electronics probably won't make an exception to your order even if you live only 10mins away from their warehouse. So perhaps go for the pick up option if you're keen to get it faster. Their email response time may take a day, but I didn't have an urgent enquiry, so not sure if they would respond faster for those queries. Even though Hunter Express has a poor reputation online, the couple of times I've had them deliver to me, I've had no problems and they got to me quickly. Happy with my experience all up and can recommend Elite Electronics.

A reviewer

Swift delivery and timely

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