Testimonial : Elite Electronics, Big Brands, Low Prices, Great Service

I am new to car audio and had a lot of questions, and Mary from Elite Electronics was very knowledgeable and patient and EXTREMELY HELPFUL! I initially purchased an amplifier before speaking with her and when she advised me on the right one, I had to do a return and a swap and she directed me in the right path every step of the way! 5 STAR PERFORMANCE!

JerVais

Excellent customer service!!!!

Thank you for your excellent service and speed of delivery. Very happy with purchase

Utchet Sae Tae

Excellent service

The product was faulty but the customer service was excellent. The problem was solved very efficiently and effectively. There was no delay in receiving prompt communication. I would not hesitate to purchase any product from them.

Sue K

Excellent customer service

Ordered similar but wrong item. Sent email requesting change/rectification, and received reply on a Sunday to the affirmative. Absolutely first class service. Parcel was sent quickly. Couldnt ask for better.

Alan Downing

Customer Service

Swift delivery and timely reply. Quick summary: Ordered on Monday night, dispatch confirmation Tuesday afternoon. Tracked to courier warehouse by Wednesday night. Delivered to my door by Thursday at 1pm. Detailed summary: Ordered a foldable treadmill for around $720 on Monday night and paid via PayPal. Received the automated email instantly. Their website states they dispatch orders after 11am each day and I hadn't received a 'real' email regarding my order by 2pm, so I enquired about its status. Coincidentally, the dispatch email arrived a moment after I sent my email, meaning they only send those out upon dispatch, which makes sense. As I live near their warehouse, I was curious to see whether they would use a local delivery service, but my order was treated like any other and on this occasion was picked up by Hunter Express just before 5pm on Tuesday afternoon. I received a follow-up email to my enquiry the following day, so about a 24hr response time. Hunter Express only updated my tracking once they had scanned the item into their Melbourne facility in Dandenong on Wednesday evening. They provided an approximate delivery period by Friday at the latest. The following morning on Thursday, I checked the tracking number and it mentioned that my item was on board for delivery by around 12.07pm. I figured the time wouldn't be 100% accurate, but it was nice to have a ballpark idea of when to expect it. The driver arrived just before 1pm and carried the heavy item over his shoulder directly through my front door and was quite friendly about it. I just had to confirm my name upon arrival. I opened the box up immediately, so I could make sure the treadmill worked properly. There were no issues and it worked perfectly. So to sum up, Elite Electronics probably won't make an exception to your order even if you live only 10mins away from their warehouse. So perhaps go for the pick up option if you're keen to get it faster. Their email response time may take a day, but I didn't have an urgent enquiry, so not sure if they would respond faster for those queries. Even though Hunter Express has a poor reputation online, the couple of times I've had them deliver to me, I've had no problems and they got to me quickly. Happy with my experience all up and can recommend Elite Electronics.

A reviewer

Swift delivery and timely

I ordered a 84 inch pull-up projector screen and it was ready to pick-up within an hour. The guys at the warehouse were super helpful and friendly. I live in a rental property so a permanent installation isn't practical. The screen fits perfectly under my entertainment cabinet so I can now have movie nights up and running in minutes not the half and hour it took me before. Highly recommend this screen if you need flexibility.

Simon Bacon

Great service and product.

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Testimonial

Customer service and value

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Yunmai Yoga Mat Pro Durable Lightweight & Odorless Extra Wide Blue

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