Christmas cut off: As the cut-off date has passed, Christmas delivery may not be guaranteed. Please select Express shipping for the best chance of delivery before Christmas.
Christmas cut off: As the cut-off date has passed, Christmas delivery may not be guaranteed. Please select Express shipping for the best chance of delivery before Christmas.
Testimonial
Good Prices. Fast Delivery. Excellent Customer Service.
Purchased from EE a couple of weeks ago whilst piecing together a new home theatre system. Their website was easy to navigate and pricing competitive.
Within a day after placing my order, I was advised that it had been dispatched with TNT. That's quick.
Unfortunately, several days later, it appeared that I had not received my items. I checked the tracking service provided by TNT which indicated that it had been delivered the day after I received notification of dispatch (ie, two days after my order).
I reached out to EE and they were onto it quickly, confirming when it had been delivered and even who signed off on it (at my workplace). I had not come into contact with the person who had signed off in the meantime. In any event, EE kept on it, until the issue was resolved either from my end or theirs. So much so, that the next day the TNT driver that had delivered the package came past the office to advise staff here that the item had been dropped off on a particular date and advised who signed off on the package.
Long story short, the items were placed in storage and the only miscommunication was on my end.
Thanks, EE for delivering so quickly and your exceptional customer service, despite ALL the issues being with the customer!