Testimonial : Elite Electronics, Big Brands, Low Prices, Great Service

Thanks Elite Electronics! You had the best price for the item I was after. All of my questions were answered without a hassle. Item was shipped quickly at no charge and arrived 2 days after purchase. I would absolutely buy from you again and will pass your name on to my friends. Heather

Heather

Alpine Car Audio

hello,put Elite Electronics and there service together and you get the professional's in car entertainment gear you need,if you wont the best,many thank's Elite in helping me put in a Alpine sound system witch is standard equipment in Lamborghini Countach,my son will be more than happy with his in car sound system,thank's again Elite,kind regard's Garry Wilson.

Garry Wilson

info

Ordered Friday, delivered Monday morning. Can't beat that.

Ray Biffin

Efficiency

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

Very good service and fast delivery. Would be happy to buy again.

Jovito

RCA Splitter

How do you define a perfect purchase experience? Easy to search and compare products, good range of available items, and prompt delivery at a competitive price. And although this reads like an advertisement, I am simply a happy customer!

Arnold

A perfect purchase experience

Testimonial

Excellent

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Heather

Garry Wilson

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Testimonial

Excellent

Featured

AZDOME MS02 Full HD 1080P 30 FPS Dash Cam w/ WiFi & Super Capacitor

Kaadas L7-5 Lever Smart Digital Fingerprint Door Lock App Bluetooth

Roidmi X20S Self Cleaning Cordless Smart Handheld Vacuum Cleaner & Mop

Havit H2022U 7.1 Channel USB RGB 3D Surround Gaming Headphone

Heather

Garry Wilson

Ray Biffin

Paul

Jovito

Arnold

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