Marine Watersports Speaker Subwoofer Amplifier Accessories Receivers Fishfinders Depth Sounders

Purchased two pairs of Havit i93. One set didn't charge properly. A brief verification process later Elite organised to exchange the unit. All of this was done during COVID lockdown.

segi

Great service in the face of challenging times

For us there are two integral elements of a retail experience which we weight differently to each other. Those elements being customer service- 65% or more, price- 35% or less. Customer service trumps lowest price everytime, for us it's the primary consideration, we apply more bias to it over price. *Before I go on further I'll settle this price issue, Elite Electronics are very competitively priced against big international online stores, just look, you'll see. *With regard to online shopping there's one other critical aspect for us. It has nil to do with the retail experience & everything to do with the fact that international vendors aren't subject to Australian Consumer Protection Laws. Some international vendors are excellent, some are not, some resellers sell quality products but have substandard customer service etc. *In the case of Elite Electronics we are protected by Australian consumer protection laws which are excellent. I needn't have been concerned about this though because I honestly believe they operate with integrity. *Now I'll start to get into specifics of my experiences with Elite Electronics. I have a YouTube channel and wanted a drone for videography purposes. I selected a drone fitting my budget. I exchanged a series of emails with the staff (this was my first drone & wanted to get the most suitable for me) about the one I chose, their interested emails made me feel supported & valued. After these emails I changed my mind about my drone of choice. I'd found another that better met my needs, in the same price bracket. Thus the to & fro emailing continued. *I had dealings with a number of staff during this process and all were helpful, friendly and great. Later, I again changed my mind about the selected drone. TBH I think I was a total pain in the posterior and they were very helpful and very patient. *I wound up changing my mind about the drone to buy a third time and the great support continued (I did buy this one). *In my experience great service before the transaction usually is backed up by great after-sales service/ support. They're traits, ethics is a habit and I'm pleased to say that EE surpassed all expectations. *Now I'll give my testimony about the EE level & quality of after sales service. Because I am to fly this drone for commercial purposes it has to be registered with CASA (Civil Aviation Safety Authority). *This meant it had to be weighed and it weighed less than the manual said it did. I contacted EE about this and they did not argue the point, they weighed items themselves and completely agreed with my readings. We agree that it's probably just a manufacturer printing mistake but they acknowledged the discrepancy. *Then I had trouble finding the serial number, needed for registration so I again reached out to EE. They took a couple of days to reply, I'm guessing they asked their suppliers and they in turn asked up the chain. It turns out that this maker doesn't use serial numbers, I got my registration another way from CASA. They assigned me a unique registration number which I have to engrave on the drone. *To summarise EE give outstanding customer support/service, both before and after the point of sale.

Paul

Double A+ customer service. Very competitive pricing.

I'm on the road, interstate 13 out of 14 days so I'm always purchasing products online. Generally speaking, I have become a custom to 40% - 50% of transactions having some issues or frustrations, so you can imagine my surprise when I've made half a dozen orders from elite electronics and haven't had the slightest concern with any of these dealings. Believe me when I say that elite electronics is the only online trader I have complete trust in and have no worries recommending them to anyone.

brian hamilton

Happy Customer again, and again, and again. ...

BOUGHT ALPINE TYPE R SPLIT SPEAKERS. GREAT QUALITY AND GOT OVER NIGHT POSTAGE WHICH WAS SPOT ON.

Kade

GREAT QUALITY

I needed to upgrade my main speakers in my 5.1 setup.After reading through many reviews I decided to purchase speakers from aperion audio in USA,which I found were being stocked and sold by Elite Electronics in Australia.I couldn't decide between the verus forte or the larger verus grande towers.I spoke with aperion and they assured me that the fortes would be more than adequate in my 18 feet x 14 foot room.I have now had them going for 1 week and could not be happier,such a clear crisp room filling sound.I now intend to upgrade the rest of my speakers with the aperion centre and bipole dipole swichable surrounds.Elite also excellent to deal with,my speakers arrived within 3 days of payment.Thanks

Robin Flint

Aperion verus forts towers

Very helpful staff and the live chat option is a great addition

Darren

Good service

Marine, Watersports

Marine, Watersports

Fusion Marine MS-BB100 Black Box Bluetooth Dual Zone w/ Remote

Fusion MS-RA70Ni Marine AM/FM Receiver w/ Bluetooth & NMEA 2000

Fusion SG-FL88SPW 8.8" 330W Marine White Speakers w/ LED's

Uniden UM355VHF VHF Marine Radio Rugged Splashproof Housing

Boss MR508UABW Bluetooth CD USB SD Marine Receiver

Boss Audio MRWT40 4" Marine Wake Tower Speakers (Pair, Black)

DNA MA4B Marine Bluetooth USB / MP3 Player With AM/FM Tuner

Boss Audio MRGB10W 10" Marine Subwoofer 800W Max Multi-Color RGB

Boss Audio MGR250B Marine Bluetooth Digital Media Player

Currently Browsing

20% Daily Deal

Elite Screens R84WH1 84" Fixed Projector Screen

What fits your car - Aerpro

segi

Paul

brian hamilton

Kade

Robin Flint

Darren

INFORMATION

MY ACCOUNT

POPULAR BRANDS

POPULAR CATEGORIES

Marine, Watersports

Marine, Watersports

Currently Browsing

20% Daily Deal

What fits your car - Aerpro

segi

Paul

brian hamilton

Kade

Robin Flint

Darren

My Cart