|
General
For the purposes of this Terms & Conditions, we, our and us means
Elite Electronics and you and your means the user or customer of this
website.
The following is the Agreement which applies to your use of our web
pages for the purchase of online goods. By browsing through the Website,
opening an Account, or purchasing from us, you agree to the terms of
this Agreement. Please note that this Agreement may be amended from time
to time due to technological and applicable law changes.
Product descriptions
We and any other persons involved in the management of this website may
make changes in the products described, and to other content of this
website, at any time without notice.
We make every effort to ensure that product descriptions on our website
are accurate. However some inaccuracies, typographical errors or
misinterpretations may occur. We reserve the right to correct such
inaccuracies or typographical errors as they are identified.
All depictions contained on the website are for illustration purposes
only. Because of differences in picture inks, computer monitors and
printer ink, colours of the actual product may vary slightly from those
observed.
Product Prices
Prices of products and delivery and other charges displayed on this
website are current at the time of issue, but are subject to change
without notice. You should check the price of a product at the time of
placing an order. The price displayed for products on this website
represents the full price, including GST, for the product itself but in
some cases does not include postage/delivery charges.
Your Account
It is recommended but not required that you create an account on our
website to purchase from us.
We retain absolute discretion to refuse to allow an account to be
established, to terminate accounts, to remove or edit content where the
account has not been kept in accordance with these terms and conditions.
It is your responsibility to provide your exact email address, delivery
address, billing address and telephone number and to keep these up to
date. Any incorrect information provided may lead to a delay in
delivering or incorrect delivery of your ordered product.
You are responsible for maintaining the confidentiality of your account
details (including password) and are fully responsible for all
activities that occur under your membership. Your password and account
details are stored on a secure server for ease of use in processing
future orders or for warranty claims. The information is only used to
process your orders, for statistical purposes that may improve our
website and its services, and to allow us to notify you of special
offers or new products via our newsletters. Please refer to our Privacy
Statement on this website. No credit card details are stored by us.
Security
We will take reasonable steps to secure the website and the systems in
our control that are used to access and use the website. However, given
the nature of the internet, it is sometimes unreliable and is a
difficult medium to secure. We cannot guarantee the security of the
website or the systems (including the internet and your hardware and
software) used to access and use the website, or any information that
passes through such systems.
Shipping
Your order will be dispatched on the same day if payment has cleared
into our account before the 11am cut off time. After this time, your
order will be dispatched within the next business day.
We use AusPost Registered or StarTrack Express where you will be
required to sign for the delivery of the parcel. If no one is present, a
card will be left advising the nearest post office or depot where the
item can be collected from. Tracking
details of your parcel will be emailed to you once your order has been dispatched.
We will do everything we can to ensure quick and secure delivery, but
ultimately we can not be held responsible for lost, stolen or damaged
goods unless the item is insured. If problems do arise, please contact
us, and we will do our utmost to resolve any issues.
For international orders, we use either EMS or Airmail. Please contact
us for the postage cost and approximate transit time to your country.
Payment
We accept Bank Transfers, PayPal and Credit Card payments (Visa and
Mastercard).
Bank Transfers must be received within 7 days from the time the order
has been processed. If you can not make this timeline, please notify us
of your situation otherwise your order will be removed from our systems.
Return Policy
All sales are final unless items are found to be damaged or defective.
DOA (Dead on Arrival) items must be reported within 7 days from the
received date. A replacement will be issued.
Items with manufacturers defects must be reported within the warranty
period. We will repair or replace the product at our discretion and have
it shipped back to you as soon as possible. In the event that the
defective item cannot be repaired and replacement is not available, a
full refund will be issued.
Where a
warranty claim is granted, any refund will include all delivery and
related costs. Refunds will be made to your nominated Paypal, credit
card or bank account.
No refund or replacement will be given until we have received the
returned merchandise. Merchandise must be returned with all original
contents, accompanied with invoice and return form.
Returned items with signs of physical damage, misuse, unauthorized
repair or tampering, tested not faulty, will be refused and returned to
sender at sender's cost. Speakers and subwoofers with burnt or blackened
voice coils are deemed abused or misused and will not be covered by
standard warranty.
Items intended as gifts or otherwise should be inspected for physical
damage as such claims beyond the DOA period will be rejected.
Returned items should be carefully packed and shipped via traceable
means.
Items requiring installation can only be claimed if proof of
professional certified installer is provided.
This warranty does not limit your entitlements to other consumer
warranties as provided by the Australian Consumer Guarantee.
Privacy Policy
We are committed to protecting the privacy of your personal information
not only because of our legal and ethical commitment to compliance with
the law but because we know that you care how information about you is
used and shared. We do not sell, rent, share, or otherwise disclose
personally identifiable information in violation of the commitments set
forth in this Privacy Statement.
Please see our full
Privacy Statement.
Intellectual Properties
All material contained on this web site is the property of Altru
Enterprise Pty Ltd, its advertisers or third party providers and is
protected by copyright. You may use this web site only for your personal
and non-commercial purposes. Unless expressly authorised under this
Agreement, you must not use, copy, modify, transmit, store, publish or
distribute any material on this web site or create any other material
using material on this web site, without obtaining our prior written
consent.
Disclaimer
All trademarks, brand names, and logos mentioned are used for
identification purposes only and are registered trademarks of their
respective owners who reserve the rights of ownership. The use of any
trademark, brand name or product is not intended to
suggest that the company, trademark or brand is affiliated or endorses
these listings.
All information is provided to the best of our knowledge. While care is
taken, any errors or omissions in the item details are unintentional.
We may, from time to time, add or remove information, products or
services from this website without notice.
We reserve the right to amend these Terms at any time without notice,
and we may terminate your access to this website at any time without
notice. Your continued use of this website following such notification
will represent an agreement by you to be bound by the Terms as amended.
Where your access to this website is terminated, all disclaimers and
limitations of liability set out in these Terms will survive.
Reference to "website" means the whole or any part of the web pages
located on this webpage (including but not limited to any elements of
design, underlying code, text, sounds, graphics, animated elements or
any other content).
|
